Rick received his education and piano technology training from Brigham Young University. He is the author of the book On Pitch, which was recently re-published. Rick served as the Tuning Editor for the Journal from 1987 to 1991. His teaching has taken him to piano factories and conventions throughout the United States, Canada, Europe, Russia, Korea, Indonesia and Australia. Rick has served as the Concert Technician for the Utah Symphony for over 20 years, and has been the Teaching and Technical Consultant for Renner since 1989. He has been trained in the concert and artist programs of Fazioli, Steinway and Yamaha, and has been a consultant to the Falcone, Mason & Hamlin, and Pramberger and Samick Piano Companies. Rick also serves as the Technical Support Director for Fazioli in North America. He has received the PTG Member of Note, Jim Burton, and Hall of Fame awards, and most recently was honored with the prestigious PTG Golden Hammer award. Rick and his wife Cindy currently operate Baldassin Pianos, a full-line rebuilding and retail showroom located in the Salt Lake City area.